No-show behavior as a red flag for future drop in ticket sales
The no-show behavior of season ticket holders is a phenomenon, present in all clubs and stadiums.
The no-show behavior of season ticket holders is a phenomenon, present in all clubs and stadiums.
Read more on the development projects of Royal Antwerp FC and Racing Club de Strasbourg, safety procedures at Legia Warsaw, reusable fan cups at Aviva Stadium and more in ESSMA’s weekly industry update.
Sharon Cicco, Event Safety & Security Manager, shared insights regarding the recruitment process at Arsenal FC, how they train their stewards and most importantly how they engage with their stewards and retain them.
Orange Vélodrome, home of Olympique de Marseille, will be the place to be for industry professionals to discuss new insights regarding safety and security, exchange best practices and network with other European peers.
Read more on True View which is being implemented at Ligue 1 Conforama, safe standing findings by SGSA, Liverpool FC’s stadium and museum tour and more in ESSMA’s weekly industry update.
Stadium safety and fan experience are both important matchday aspects. However, it is often forgotten that there is a correlation between the two departments.
Data and how to implement more data-driven applications in European stadiums was the subject of several presentations during our ESSMA Summit in January. It’s a fact that the overall majority of stadiums has either already made investments or is planning on taking the step. But what choices to make?
Read more on in-seat delivery at LOU Rugby, animated push notifications for Borussia Dortmund fans, a new ticketing platform for Újpest FC and more in ESSMA’s weekly industry update.