How to turn matchday staff into club ambassadors - Insights from our webinar
On Tuesday May 19th Raj Saha, general manager at Fiserv Forum, guided our members through the STAGE service programme.
On Tuesday May 19th Raj Saha, general manager at Fiserv Forum, guided our members through the STAGE service programme.
Read more on the virtual grandstand at Aarhus Gymnastikforening, the two final design concepts for AC Milan and Inter Milan, the Wave for support initiative at RBFA and more in ESSMA’s industry update.
ESSMA is pleased to introduce Opinsta as its new Corporate Partner. Opinsta are experts in driving employee engagement and customer satisfaction through innovative mobile apps and supporting software.
Taking inspiration from several other big industries (theme parks, fast food, retail...) Fiserv Forum have created a tailor-made staff incentivisation programme which is helping them to achieve their mission: becoming the friendliest arena in the world. Want to learn how to better your matchday staff?
On April 23th, ESSMA hosted its first webinar with Francesco Gianello, Stadium & Facilities manager at Allianz Stadium. An interesting session, with numerous questions in the Q&A was the result.
Today, about a quarter of stadiums are equipped with a fan zone. On May 7th, we focussed on this trend with Cristiano Vieira of Benfica SL and Thomas Skøv Petersen of Brøndby IF in the second ESSMA webinar.
Read more on the #MonmaillotFCR campaign of FC Rouen, an interview with ESSMA Board Member John Barrow and several COVID-19 initiatives in ESSMA’s industry update.
Earlier this year in February, ESSMA supported KRC Genk during a Training Center Tour in the United Kingdom. A delegation from the Belgian national champion visited the training centers of Liverpool FC, Burnley FC and Stoke City FC to gather more inspiration and best practices for the development of their own new training complex in the future.