VisitFootball Stadium Assessment Programme: Improving Fan Experience in Premier League Stadiums
Mandy Lane (Director at Live Tourism) and Jonathan Waite (Supporter Liaison Officer at Tottenham Hotspur FC) presented the Visit Football stadium assessment programme during our Fan Experience Workshop. Together with representatives from the Premier League Clubs, Live Tourism developed the Premier League VisitFootball Stadium Assessment Programme, which had the objective of assessing and improving all stadiums in the Premier League in terms of Fan Experience. VisitFootball has a small team of dedicated employees who visit the Premier League stadiums on a regular basis and give them a score (and in a later phase recommendations) based on the fan experience in their stadium.