E-workshop Safety & Security: highlights, presentations and livestream
Yesterday, ESSMA ventured into the world of online workshops. A global speaker line-up was presented, from Japan over Europe to the USA. They all had one thing in common: the desire to share insights in the field of crowd management during COVID-19 times.
Highlights from the speaker line-up
FC Tokyo: Japanese efficiency in matchday management
Only days after the new season opened in Japan, COVID-19 brought all sportive activities to a halt end of February. When reopening in July, only 5,000 fans were allowed to return to the stands, 10% of the 50,000-seat capacity in stadium. Social distancing, seat reservation and hygienic measures are mandatory steps to organize games with an audience. In addition, FC Tokyo focusses on extensive and repetitive communication and adding a positive spin on the recent developments. Especially, the adapted mascot takes the lead in this approach.
Frank Wijnveld: how do key factors in crowd management behave at COVID-19 times?
Density, throughput and crowd psychology remain the three key factors in crowd management. Social distancing has impact on throughput, capacity is seriously reduced to 16%. Stadiums suffer economically from all these measures and a correct balance needs to be found according to Frank Wijnveld. Nevertheless, he is convinced the integration of social distance in crowd management is a temporary issue.
DIM ICE and RAMP analysis models can still be applied in these times, as they remain relevant. You can discover how on the recording of the livestream!
How does Brussels Airport fly beyond COVID-19? Wilfried Covent, Senior Security Expert explains
The impact of COVID-19 on aviation is obviously huge as it is a primarily global activity. In March and April, flight capacity was reduced with 80%, as only cargo and general aviation flights remained on the schedule. In June, there was a small reboot in passenger numbers, but the confidence remains low, aside from legal regulations.
One of the initiatives to regain the passenger trust is the testlab that will open up in the airport this week. As travelers are sometimes obliged to present a negative test result on departure or arrival in a foreign country, Brussels Airport provides the opportunity to get tested and have the results within 2-3 hours (priority testing) or 8-9 hours (standard testing). In general, the airport takes the step from crisis management towards risk management. This means a thorough integration of hygienic measures in the airport and in safety procedures. Security officers use gloves and facemasks in body searches for instance. However: the level of security will never be reduced in light of COVID-19.
Crowd management challenge in Madison Square Garden at the heart of New York City
Madison Square garden sits on top of one of the world’s largest transit hubs. With an approximately 20,00 capacity, it hosts over 300 matches and 100 concerts a year. Darren Claphan reveals to us that crowd control often comes down to plan, execute and revise to them. Nevertheless, technology plays a vital part in the efficient crowd management. Facial recognition and thorough access control are indispensable. The rise of Artificial Intelligence is perceived as an interesting evolution by the security team of Madison Square Garden.
Give us your feedback on our first online e-workshop
ESSMA proudly presented this new format and we are keen on hearing your experiences. Please fill in this brief survey, share you experience, so we can implement them towards the next edition!