Stadium operations software: making quick decisions with real-time information
What is the most valuable element of SOS?
Most stadium operations software can be controlled from any device with an internet connection. According to stadium managers, this is the most valuable element of the software, as it allows them to make quick decisions with real-time information that can be analysed in seconds.
“I would say that it has become impossible to operate complex venues like our stadium without a stadium operations software.” Ricardo Carvalho - Stadium Manager at FC Porto
Real-time awareness ranks second amongst the most valuable elements of stadium operations software, with 88% of stadium operators indicating that they believe it could help them improve stadium operations.
They indicate that it would help them with:
Direct communication of safety-related issues
Getting the staff in the right position faster
Faster response times for cleaning and building maintenance
Importance of direct communication
Making matchdays safer is by far the most important goal stadium operators want to achieve through the introduction of stadium operations software. Direct communication plays an important role in this, as 82% of stadium operators indicate that security staff is the most important group to have direct contact with.
“A crucial part of communication on matchdays is to have as little delay as possible.” Matthias Neumann - Head of Security at Borussia Mönchengladbach
The most important messages that they want to communicate include:
Safety & security issues
Key moments such as gates opening, teams arriving, doors closing, etc.
Changes to the matchday briefing
Reminders about responsibilities & tasks