23Feb2021
Tiger House opens doors for ESSMA Connect
FC Utrecht has built a home for its mascot Tiger and Tigergirl in the center of the stadium.
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23Feb2021
Mastermind session on sustainability: evolution towards concrete tools in the field
The mastermind session on sustainability during ESSMA Spotlight brought together 10 stadium industry professionals to discuss recent evolutions in energy management including rainwater harvesting and battery storage systems. In general, we feel the question is no longer ‘should we invest in sustainable solutions’ but rather ‘which sustainable solutions are fit for the current budget and will deliver the most value in the particular stadium situation’.
18Feb2021
How Croke Park is preparing crowd flows and F&B concourses
Croke Park, home of Gaelic Athletic Association, can typically host up to 80,300 fans. Even at a reduced capacity that would still be a large amount of people once fans are allowed back at the stadium. During ESSMA Spotlight, Emma Kelly discussed Croke Park’s preparations and planning linked to crowd flow procedures, how they operated during matches behind closed doors and adapted F&B measures.
16Feb2021
Johan Cruijff ArenA as innovation hub to test new ideas
Johan Cruijff ArenA is a key example in the field of innovation and technology. Willem Hegen, Crowd Services Manager at the ArenA, discussed several ongoing projects during ESSMA Spotlight.
12Feb2021
ESSMA Spotlight: Arsenal FC and FIA discuss COVID-19
The majority of sports and entertainment venues have had the opportunity to welcome back (a small amount of) visitors in the past months. Valuable lessons were learned about hygienic requirements, safety protocols and fan experience. To kick off our first ESSMA Spotlight, John Beattie - Stadium & Facilities Director at Arsenal FC, Adam Baker - Safety Direct at FIA and Cyril De Greve from ESSMA shared their insights during a high-level panel discussion.
09Feb2021
ESSMA turns 25!
2021 is a year with a festive touch for the ESSMA-community.
08Feb2021
PSG’s ticketing strategy: impact of COVID-19 and Ticketplace
Lots of ESSMA Spotlight participants joined the presentation of Arnaud Delpech, Voice of Customer Officer at PSG. In addition to the impact of COVID-19 on the matchday ticketing procedures, participants also learned more about Ticketplace, PSG’s club-owned secondary ticketing platform.
01Feb2021
How blockchain technology can support and transform your ticketing platform: insights from UEFA and KNVB
During ESSMA Spotlight, both UEFA and KNVB shared insights on how they are using blockchain technology to improve the mobile ticketing journey for its fans.