03Jun2020
Industry update: more on development, safety & fan experience
Read more on the development plans of Excelsior Rotterdam, 5G at Allianz Arena, new safety guidelines by SGSA and more in ESSMA’s industry update.
Categories
29May2020
Best practices on how to engage with your fans through video content
In this period of physical distancing, European clubs are more dependent on digital and audiovisual ways to keep in touch with the fan base. Platforms such as YouTube-channel help to engage with fans and to build a brand.
25May2020
ESSMA Webinar - Impact segmented hospitality on stadium development
How does segmented hospitality influence stadium development? Is there little difference with mainstream hospitality or is it worth the extra effort? Two top clubs of the Premier League are convinced it pays off.
20May2020
How to turn matchday staff into club ambassadors - Insights from our webinar
On Tuesday May 19th Raj Saha, general manager at Fiserv Forum, guided our members through the STAGE service programme.
19May2020
Industry update: more on fan experience, construction and pitch management
Read more on the virtual grandstand at Aarhus Gymnastikforening, the two final design concepts for AC Milan and Inter Milan, the Wave for support initiative at RBFA and more in ESSMA’s industry update.
15May2020
ESSMA welcomes Opinsta as its new Corporate Partner
ESSMA is pleased to introduce Opinsta as its new Corporate Partner. Opinsta are experts in driving employee engagement and customer satisfaction through innovative mobile apps and supporting software.
12May2020
ESSMA Webinar: turning matchday staff into club ambassadors
Taking inspiration from several other big industries (theme parks, fast food, retail...) Fiserv Forum have created a tailor-made staff incentivisation programme which is helping them to achieve their mission: becoming the friendliest arena in the world. Want to learn how to better your matchday staff?
11May2020
Discover all Q&A from webinar Tackling COVID-19
On April 23th, ESSMA hosted its first webinar with Francesco Gianello, Stadium & Facilities manager at Allianz Stadium. An interesting session, with numerous questions in the Q&A was the result.