17Feb2021
Industry update: more on the return of fans, ticketing & media
Read more on the FC Bayern München documentary, test matches at NEC Nijmegen and Almere City, ticketing at SL Benfica and more in ESSMA’s industry update.
Fan Experience & Hospitality
16Feb2021
Johan Cruijff ArenA as innovation hub to test new ideas
Johan Cruijff ArenA is a key example in the field of innovation and technology. Willem Hegen, Crowd Services Manager at the ArenA, discussed several ongoing projects during ESSMA Spotlight.
12Feb2021
ESSMA Spotlight: Arsenal FC and FIA discuss COVID-19
The majority of sports and entertainment venues have had the opportunity to welcome back (a small amount of) visitors in the past months. Valuable lessons were learned about hygienic requirements, safety protocols and fan experience. To kick off our first ESSMA Spotlight, John Beattie - Stadium & Facilities Director at Arsenal FC, Adam Baker - Safety Direct at FIA and Cyril De Greve from ESSMA shared their insights during a high-level panel discussion.
08Feb2021
PSG’s ticketing strategy: impact of COVID-19 and Ticketplace
Lots of ESSMA Spotlight participants joined the presentation of Arnaud Delpech, Voice of Customer Officer at PSG. In addition to the impact of COVID-19 on the matchday ticketing procedures, participants also learned more about Ticketplace, PSG’s club-owned secondary ticketing platform.
04Feb2021
SBV Excelscior’s plans for the future
More and more stadium projects, whether they are redevelopments or new constructions, are including an urban redevelopment of the surrounding area in their plans. At SBV Excelsior, they are going even one step further and are planning to build real estate on top of their current stadium. To learn more about the project, ESSMA interviewed Ferry De Haan, General Manager at SBV Excelsior.
03Feb2021
Industry update: more on sustainability, fan engagement & esports
Read more on the 2020 Premier League Sustainability Table, the 2020 FIFA™ Club World Cup venues, eLaLiga Santander and more in ESSMA’s industry update.
01Feb2021
How blockchain technology can support and transform your ticketing platform: insights from UEFA and KNVB
During ESSMA Spotlight, both UEFA and KNVB shared insights on how they are using blockchain technology to improve the mobile ticketing journey for its fans.
29Jan2021
New Peterborough United stadium to open in 2023
English League One football club Peterborough United is planning to construct a brand-new stadium as part of the city’s development of the Embankment area.