Mandy Lane (Director at Live Tourism) and Jonathan Waite (Supporter Liaison Officer at Tottenham Hotspur FC) presented the Visit Football stadium assessment programme during our Fan Experience Workshop.

Together with representatives from the Premier League Clubs, Live Tourism developed the Premier League VisitFootball Stadium Assessment Programme, which had the objective of assessing and improving all stadiums in the Premier League in terms of Fan Experience. VisitFootball has a small team of dedicated employees who visit the Premier League stadiums on a regular basis and give them a score (and in a later phase recommendations) based on the fan experience in their stadium.

This year’s Development & Construction Workshop was organised at Paris La Défense Arena. Over 38 members from 7 countries learned insights and shared knowledge related to the economic impact, multifunctional stadium concepts, stadium of the future and hospitality concepts.

This year’s Fan Experience Workshop was organised at Paris La Défense Arena. Over 55 members from 12 countries learned insights and shared knowledge related to fan activation, loyalty, data gathering & CRM and digitalisation.